There is no greater waste of a resource than that of unrealised talent.
To be successful, Instructors must deal with less-talented officials and not allow weaknesses to get in the way of strengths. It is difficult to find officials with all the gifts - technical, physical, mental and emotional - who are willing to live a supportive lifestyle.
Officials tend to fall into two categories, those who require high supervision and those who only require low supervision.
| High Supervision | Low Supervision |
| Externally motivated, needs constant attention | Internally motivated, does not seek attention |
| Undisciplined, untrustworthy | Disciplined, trustworthy |
| Ego-driven, focused on self | Task driven, focused on performance |
| Sees problems not challenges | Sees challenges not problems |
| Struggles when partner is poor | Survives when partner is poor |
| Tries to do the job of others | Knows and does own job |
| Cannot let mistakes go | Recovers well from mistakes |
| Inconsistent performer | Consistent performer |
| Needs standards to be set | Sets own standards |
| Creates problems off court | Creates no problems off court |
Relationships between Instructors and Officials require time, effort and planning if they are to be successful and progressive. The working environment must enable everyone to have a clear understanding and appreciation of the role of the Instructor and the role of others in enabling the group members to succeed.

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